Terms & Conditions

These terms govern how you use BabaGcabs services and our website/app. By booking a ride or interacting with our platform, you agree to these terms, our privacy policy, and any service-specific rules shown during checkout.

Using BabaGcabs

• You must provide accurate contact details so drivers can reach you.
• Keep your account and OTP details secure; you are responsible for activity on it.
• Respect local laws and treat drivers and vehicles with care.

Bookings & Payments

• Fares are calculated based on trip type, distance, time, demand, and applicable taxes.
• Tolls, parking, and state entry charges may be billed as per actuals unless stated otherwise.
• Upfront quotes are estimates; final bills reflect actual route/time if the trip changes.
• We may pre-authorize or collect partial payments to confirm certain bookings.

Cancellations & Refunds

Cancellations and refunds follow our published policies for the selected service. Late cancellations, no-shows, or material itinerary changes may incur charges to cover driver time, fuel, and blocking of inventory.

User Responsibilities

• Ensure you and your group are fit to travel and comply with safety rules (seatbelts, no smoking).
• Share accurate pickup/drop details and any special requirements (luggage, child seat, accessibility).
• Do not use the service for unlawful activity or transport of prohibited items.

Liability

We strive for timely, safe service but are not liable for delays caused by traffic, weather, civic restrictions, or events beyond reasonable control. Our liability for any claim is limited to the amount paid for the affected booking, to the extent allowed by law.

Changes to These Terms

We may update these terms periodically. Continued use of BabaGcabs after updates means you accept the revised terms. The latest version will always be available on this page.

Contact Us

Questions about these terms? Email babagcabs.com@gmail.com or call +91 96808 55252.